AWS Refund Policy
At Attractive Web Solutions, we prioritize customer satisfaction and aim to provide top-quality services. However, we understand that circumstances may arise where a refund request is necessary. This Refund Policy outlines the conditions and process for refund requests. Please read the policy carefully to ensure that you are fully informed about your rights and our obligations.
Refund Timeline: We offer refunds for eligible services within 7 to 10 business days from the date of the request, provided all conditions mentioned in this policy are met.
Eligibility for Refunds
To be eligible for a refund, the following criteria must be fulfilled:
- Service Not Delivered: If the requested service has not been initiated or delivered within the agreed-upon timeframe.
- Incomplete Work: If the service delivered does not meet the scope of work as detailed in the signed agreement or proposal.
- Technical Issues: If there are major technical issues or errors caused by Attractive Web Solutions that cannot be resolved within a reasonable timeframe.
Non-Eligibility for Refunds
Refunds will not be provided in the following cases:
- Change of Mind: Refunds will not be issued if you simply change your mind after the service has been initiated or completed.
- Delays Caused by Client: Delays caused by the client's failure to provide necessary inputs or approvals do not qualify for refunds.
- Partial Work Completion: If work is partially completed, the refund will only cover the uncompleted portion, subject to the service terms.
- Custom Services: Certain services such as custom web development, bespoke designs, and tailored marketing strategies are non-refundable once work has commenced.
- To communicate updates, promotions, or other information related to our services.
Refund Process
To initiate a refund request, please follow these steps:
- Submit a Request: Contact us at [email or contact number] with your refund request, including details of the project, reason for the refund, and any supporting documentation.
- Review: Our team will review your request and assess its eligibility based on the terms outlined in this policy.
- Refund Decision: You will receive a decision within 3 to 5 business days after the request submission. If approved, the refund will be processed within 7 to 10 business days.
- Refund Method: Refunds will be issued using the original method of payment unless otherwise agreed upon.
Amendments to the Policy
Attractive Web Solutions reserves the right to update or modify this Refund Policy at any time without prior notice. We recommend reviewing this policy periodically to stay informed of any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: [info@attractivewebsolutions.com]
- Phone: +91 9540041043 | +91 7217871051
